Martha Henley is striving to build on Unity Medical Center's reputation for delivering a top-notch experience.
In this episode of HL Shorts, Unity Medical Center CEO and Java Medical Group COO Martha Henley shares how doing the little things can go a long way for delivering a high-quality patient experience.
Jay Asser is the CEO editor for HealthLeaders.
KEY TAKEAWAYS
Unity Medical Center has earned recognition in recent years for its strong patient experience.
CEO Martha Henley emphasizes the hospital’s commitment to patient convenience, driven in large part by staff engagement and support.