Skip to main content

HL Shorts: The Value of Listening First as an Incoming CEO

Analysis  |  By Jay Asser  
   April 21, 2025

While it can be tempting to come in and make changes immediately, seeking input from staff can go a long way for new hospital leaders.

In this episode of HL Shorts, Cole Stockton, CEO of Highpoint Health – Riverview and Highpoint Health – Trousdale, reveals the personal approach he's bringing to the role to address workforce challenges.

Jay Asser is the CEO editor for HealthLeaders. 


KEY TAKEAWAYS

Before acting, new hospital CEOs should observe and listen to their staff to better understand the problems they need to solve for.

Workers can often offer solutions to issues, allowing leaders to make more informed decisions.


Get the latest on healthcare leadership in your inbox.