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eBook: 3 Ways Tech Can Boost Your Patient Experience

Analysis  |  By HealthLeaders Media Staff  
   December 15, 2023

Download this special HealthLeaders eBook on tech and patient experience as part of the celebration of Patient Experience Week! 

Are you looking to enhance your patient experience? Think tech. This HealthLeaders eBook features three stories that focus on how technology can contribute to a good patient experience.

In the first story, Senior Vice President and Chief Experience Officer Rick Evans at NewYork-Presbyterian says technology has drastically changed how health systems address patient engagement and activation, adding that within their strategic initiatives, NYP not only focuses on an overarching strategy to engage with the patient but also to create convenience.

In the second story, find out how Denver Health is using the Cheers customer relationship management module developed by Epic to get in front of its patients and talk to them about care management.

In the third story, see how "inbox ninjas" can close gaps in primary care between doctors and patients. Bassett Healthcare has hired staff members to review doctors' email inboxes and to act on patient messages requiring immediate attention.

Download the eBook at this link.

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