Los Angeles County health officials cited numerous inaccuracies in a complaint filed with regulators that alleged emergency room patients at County-USC Medical Center faced excessive waits, among other issues. At the same time, officials acknowledged that hospital staff failed to protect patient privacy. The in-depth response came as state regulators paid a surprise visit to the county-run hospital to investigate the complaint.
Margaret Dick Tocknell is a reporter/editor with HealthLeaders Media.
