Learn as you listen to this special podcast produced specifically for Patient Experience Week!
HealthLeaders wraps up Patient Experience Week, Dec. 11-15, with a special podcast on patient experience best practices.
HealthLeaders Senior Editor Eric Wicklund talks with Rick Evans, senior vice president and chief experience officer at NewYork-Presbyterian, about how the health system is using new technologies and strategies to optimize the patient experience.
Listen to the podcast by clicking on this link.