When The Permanente Medical Group rolled out ambient augmented intelligence (AI)—also known as artificial intelligence—scribes in late 2023, it was with an eye toward solving one of medicine's most entrenched problems: documentation burden. One year and more than 2.5 million patient encounters later, the results are in, and they paint a compelling picture of how AI can help restore the human side of medicine.
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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