In the hospital setting, it is imperative for physicians and nurses to work together to boost patient experience.
"The reality is that if we work in nursing and physician siloes, we will not get a good patient experience outcome," says Omayra Mansfield, MD, MHA, who was recently named as CMO of AdventHealth Celebration hospital.. "At the end of the day, the patient wants to see nurses, physicians, and the rest of the care team working cohesively to advance their care. So, the RN-MD relationship is critical for patient experience."
Click on the video below to get Mansfield's perspective on physicians and nurses working together to improve patient experience. Click here to read the accompanying HealthLeaders story.
Christopher Cheney is the CMO editor at HealthLeaders.
KEY TAKEAWAYS
To boost patient experience in the hospital setting, physicians and nurses must function as a team.
MD-RN rounding in the hospital setting is an effective strategy to improve the patient experience.