A patient who died in February after calling for help in a Mission Hospital emergency department bathroom went 29 minutes with no response as multiple staff members passed by the door with a call light flashing above. By the time an employee entered the bathroom, the 54-year-old patient was slumped in a wheelchair, unresponsive, his heart no longer beating.
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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