Nurses need training and support to adjust to new technologies in their workflows, says this nurse leader.
On this episode of HL Shorts, we hear from Wendi Goodson-Celerin, executive vice president and chief nurse executive at the Florida Health Sciences Center (FHSC), about how to help nurses adjust to using ambient listening in their workflows. Tune in to hear her insights.
G Hatfield is the CNO editor for HealthLeaders.
KEY TAKEAWAYS
It takes time for nurses to get used to narrating their care out loud when using ambient listening.
CNOs must listen to feedback from the nurses and advocate for changes in the technology to make their user experience better.