CNOs should focus on reducing burdens, including staff, and partnering with informaticists when implementing AI, according to these nurse leaders.
The door is wide open for AI in healthcare, and as nurse leaders determine the best ways to utilize it, it's important to focus on the goal.
At the 2025 HealthLeaders CNO Exchange, the participating members discussed how AI should exist in nursing to support the work that nurses already do, at the bedside and beyond. AI is capable of providing the whole picture in the EHR, which can lead to impactful workflow redesign.
Most importantly, staff must be involved in implementation. Technology integration is at its best when it happens with nurses at the helm, as they will likely be using the technology most frequently and are tuned in to workflow gaps.
With all of this in mind, here are five things CNOs should focus on when integrating AI.
G Hatfield is the CNO editor for HealthLeaders.
KEY TAKEAWAYS
The goal of AI is ultimately to reduce documentation burdens and time spent on administrative tasks.
CNOs have a major opportunity to improve their workforce through careful and intentional AI implementation.