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'It Requires a Disciplined and Deliberate Approach': How CNOs Can Address Workplace Violence

Analysis  |  By G Hatfield  
   December 27, 2024

Workplace violence prevention requires a proactive approach that disrupts the pathway to violence, according to this CNO. 

HealthLeaders spoke to Michele Szkolnicki, senior vice president and chief nursing officer at the Penn State Health Milton S. Hershey Medical Center, about staffing challenges and workplace violence, and what health systems can do to address those issues. Tune in to hear her insights.

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G Hatfield is the CNO editor for HealthLeaders.


KEY TAKEAWAYS

Health systems should consider implementing a marker in the electronic health record that indicates that a patient has been prone to violence. 

CNOs might consider creating a behavioral contract that can be adapted to each patients or family as a protective measure.

Nurses need to learn how to deescalate situations before they reach the point of physical violence.


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