CNOs must act as translators and bring the clinical perspective into the C suite, says this CNO.
HealthLeaders spoke to Gay Landstrom, senior vice president and chief nursing officer at Trinity Health, about why it's important for CNOs to have a seat at the table, and what aspiring CNOs should learn before beginning their leadership position. Tune in to hear her insights.
G Hatfield is the CNO editor for HealthLeaders.
KEY TAKEAWAYS
CNOs must listen, seek understanding, and share their perspectives and insights about nursing.
It's critical that CNOs understand all the financial elements of their organizations, including challenges with reimbursement, billing, and revenue cycle.
Aspiring CNOs should get to know the challenges of home healthcare, palliative care, and senior care, and why those services are important for different populations.