CNOs should prioritize what the nurses say they need, and allow them the space to brainstorm what works best for them at the front line, says this CNE.
HealthLeaders spoke to Sammie Mosier, senior vice president and chief nursing executive at HCA Healthcare, about a new clinical nurse coordinator resource tool. Tune in to hear her insights.
G Hatfield is the CNO editor for HealthLeaders.
KEY TAKEAWAYS
As implemented, the CNC resource tool allows CNCs to pull up an app on their phones and they can look at their unit's performance.
New nurses have to get used to how things work in the health system, such as how to prioritize their tasks and find their schedules, and the new tool has helped CNCs proactively assist those nurses.