With a lingering sinus infection she couldn’t shake, Kathleen Smith went to an urgent care center in Manchester before work. She paid $100 to see a doctor at Elliot Urgent Care at River’s Edge about a year and a half ago, but Smith got hit with another $100 bill in the mail. She thought it was a mistake, a double charge.
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Catching patients off guard: A call for greater transparency for 'facility fees'