For health insurers' lobbyist, good will is tested

As the health reform debate heats up, America's Health Insurance Plans Chief Executive Karen M. Ignagni is facing her toughest test. After winning concessions and consensus from many insurance companies with competing interests, she now has to keep them together as the assault on the industry picks up. Rather than being cut out of the conversation, her strategy has been to push for changes her members can live with, in hopes of fending off too much government interference.