Opinion: How we got Obamacare to work

In our states — Washington, Kentucky and Connecticut — the Affordable Care Act, or "Obamacare," is working. Tens of thousands of our residents have enrolled in affordable health-care coverage. Many of them could not get insurance before the law was enacted. People keep asking us why our states have been successful. Here's a hint: It's not about our Web sites. Sure, having functioning Web sites for our health-care exchanges makes the job of meeting the enormous demand for affordable coverage much easier, but each of our state Web sites has had its share of technical glitches.