A primary but least-understood aspect of burnout is workplace cynicism. Leaders need to be aware of the causes and effects of workplace cynicism and take steps to create anti-cynical cultures.
The Pennsylvania health system has eliminated redundant processes and reduced the time and number of people involved in a discharge while boosting patient satisfaction scores.
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The vice president of medical operations speaks on the health plan's addition of three physician groups participating in its value-based payment program.
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