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We need real metrics, not heartfelt conversations to tackle workplace diversity

By Fortune  
   December 07, 2021

CEOs are frustrated, and CFOs, even more so. Companies have been spending some $8 billion a year on diversity, equity, and inclusion (DEI)­–and see remarkably few results.

Many corporate diversity efforts have failed because they are using ineffective tools. Perhaps the most common is to hold sincere conversations about the importance of inclusion. Sincere conversations are a good thing but they are not an effective organizational change strategy. 

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