Health data breaches sow confusion, frustration

As the privacy officer for The Advisory Board Co., Rebecca Fayed knows a thing or two about privacy and what can happen when it's violated. But when Fayed received a letter telling her that she, like nearly 80 million others, was the victim of a hacking attack on health insurer Anthem Inc., she couldn't figure out why. Anthem wasn't her insurance provider. "I had no idea that Anthem even had my data," Fayed told a gathering of privacy professionals recently at the National HIPAA Summit in Washington, D.C. "I went running around the house, 'Why does Anthem have my data?'"