Skip to main content

How bots will change the doctor-patient relationship

By Harvard Business Review  
   June 04, 2019

It seems nearly everyone believes U.S. health care needs some transformative change to improve quality, expand access, or lower costs.  Many of the contemporary approaches toward that change involve making it easier for patients to see doctors, particularly primary care doctors. While that seems intuitive, we think it is the wrong path.

Full story


Get the latest on healthcare leadership in your inbox.