No smartphone, no problem: Lyft gets into healthcare

National Medtrans Network arranges non-emergency medical transportation for people, like getting elderly patients to a checkup, a diabetic to their dialysis appointment, or anyone home from an emergency room visit. Now, as part of a test program in New York City, its operators can book a Lyft car for clients using Concierge, a new web-based dashboard designed by Lyft. Lyft is continuing its global uphill battle against Uber for regular riders, but in the meantime, it's looking for other ways to make money off its network of drivers. Lyft's 12-person enterprise team is working to get a foothold in industries like hospitality, corporate travel and medicine.