Novato remains silent about ransomware attack on patient records

Officials at a Novato company that provides medical billing and electronic medical records services to many Marin physicians aren't talking about a ransomware attack on their system this month that left doctors unable to access patient records for more than 10 days. Lynn Mitchell, CEO of Marin Medical Practice Concepts, issued a terse email on Aug. 4 confirming that her company had paid a ransom to regain access to its data.