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Teladoc Health Names Healthcare Veteran as New CIO

Analysis  |  By Melanie Blackman  
   April 26, 2021

Claus Jensen will lead Teladoc's research and development team to increase healthcare access and experience for patients.

Teledoc Health announced the appointment of Claus Jensen as the virtual care organization's new CIO Monday morning.

Jensen, who has more than two decades of experience in the healthcare and technology sectors, will lead Teladoc Health's research and development team by focusing on product innovation, data science, technological expertise, and clinical care as a way to "transform how people access and experience healthcare around the world," according to a company press release.

Jensen’s appointment comes days ahead of the release of Teladoc Health’s Q1 earnings report.

"We are excited to welcome Claus to the Teladoc Health team to lead our innovation efforts," Jason Gorevic, CEO of Teladoc Health, said in a statement. "With deep experience transforming hospital systems and health plans, Claus is the right leader at the right time to accelerate Teladoc Health’s vision of connecting the healthcare experience from hospital to home."

Jensen previously served as chief digital officer and head of technology at Memorial Sloan Kettering Cancer Care. Prior to that, he served in leadership roles for IBM and chief technology officer for CVS Health-Aetna.

 "Having grown up with a family full of healthcare professionals, I have always recognized the importance of personalized and accessible healthcare experiences," Jensen said in a statement. "Teladoc Health continues to leverage technology and data insights and deliver on the promise of whole-person virtual care by providing access to high-quality and personalized care anywhere."

This announcement comes almost a month after the Purchase, New York-based telemedicine company saw an 18% decline in stock for the month of March, a contrast to its growth in 2020 due to the pandemic. While Teladoc Health is forecasting 80% growth for 2021, telehealth is seeing increased competition from tech giants including Amazon and Microsoft.

Melanie Blackman is the strategy editor at HealthLeaders, an HCPro brand.

Photo credit: KONSKIE, POLAND - December 01, 2018: Teladoc Health logo displayed on smartphone / Editorial credit: Piotr Swat /

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