Meaningful Use Stage 2 has made patient portals a "must-have" technology for doctors and hospitals, according to a KLAS Research survey of more than 200 providers. But the respondents indicated that most of these portals do not yet satisfy their needs in areas such as patient engagement. Another key finding of the survey: providers are gravitating toward portals that are designed for and integrated with their EHRs. Patient portals that merely can be interfaced with a variety of EHRs, such as those from MedSeek and Intuit, are losing market share. In fact, not enough MedSeek customers were included in the survey sample to rank the product.
