Curtin initiated his health-care journey as an emergency medical technician and seamlessly transitioned to a role within the area of patient access. He progressively advanced from lead roles to his previous position as senior director at Outer Cape Health Services. In this role, he successfully navigated the organization through a Health Resources and Services Administration survey, demonstrating his leadership in orchestrating the strategic plan. His professional focus extends to Patient Family Advisory Councils, patient experience and adeptly leading joint commission surveys.