A Bay Area woman received a nearly $2,000 insurance claim denial from her maternity stay two years prior. Stunned, she decided to fight it and said, at one point, the bill even came back with her toddler's name on it. That's when she turned to AI.
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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