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OR nurse advice line plagued by understaffing

By Public News Service  
   November 22, 2021

Nurses provide a range of care, and not all of it is delivered in person. The Providence RN Medical Advice Line is a phone number Providence members in Oregon and Washington can call any time, day or night.

But staff shortages due to the COVID-19 pandemic have meant nurses can't help patients in a timely manner.

Calls to the advice line vary in urgency and can include folks who have recently had surgery and parents who need guidance when their child is sick in the middle of the night.

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