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Trinity Health Mid-Atlantic Nurses Get a New Tech Tool to Support Their Mental Wellness

Analysis  |  By Carol Davis  
   August 27, 2021

The new software program will help fend off nurse burnout with evidence-based, self-directed tools.

A mental health software program designed to preempt major mental health events launched this week for Trinity Health Mid-Atlantic's nurses and frontline healthcare workers.

The Independence Blue Cross Foundation is collaborating with Trinity and NeuroFlow, a Philadelphia-based mental health software company, on a program to provide access to on-demand tools as well as care coordination for more than 1,800 nurses and frontline healthcare workers across three Trinity Health Mid-Atlantic hospitals, according to a press release.

"Most will remember the devastating physical toll the pandemic took on our population, but it has also been an awakening for mental health and the daily challenges we all face with stress and anxiety," Trinity Health Mid-Atlantic president and CEO Jim Woodward said in the release.

"Our healthcare workers need the same kind of access to care as our patients do," he said. "This collaboration with the Independence Blue Cross Foundation and NeuroFlow gives our staff another pillar of support and a better way to quantify when workloads are getting too strained."

Nurses can use the new technology to log daily insights, such as mood scores, journals, and sleep patterns, while viewing educational, evidence-based content, and resources tailored to an appropriate level of care.

A clinical care team will remotely monitor population health trends and "urgent alerts" triggered via individual activity that are designed to preempt major mental health events.

NeuroFlow has implemented similar programs with other major health systems and health plans across the country, along with branches of the U.S. military, with active contracts supporting more than 450,000 individuals.

The initial rollout will include Nazareth Hospital, Mercy Fitzgerald Hospital, and St. Mary Medical Center in the Greater Philadelphia region. As registrations increase and more users engage with the platform, Trinity Health Mid-Atlantic will evaluate adding more locations. 

"Being healthy means taking care of ourselves physically and mentally. This initiative supports those who dedicate themselves day in and day out to helping others, and who have been true heroes during the past year and a half,” said Stephen P. Fera, executive vice president of public affairs at Independence Blue Cross.

"We are proud to work with Trinity Health Mid-Atlantic to deliver this innovative technology to thousands of nurses who care for our neighbors, and excited about the possibilities of replicating this to improve healthcare delivery in the future."

Carol Davis is the Nursing Editor at HealthLeaders, an HCPro brand.

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