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AI could help health plans simplify prior auth, comply with regs

By Deloitte  
   January 19, 2026

Generative and agentic artificial intelligence (AI) have the potential to reduce the administrative workload associated with prior authorizations, enhance the accuracy of determinations, and reduce human error. The technology could be trained to mine medical records, clinical documentation, and the health plan’s own criteria to validate evidence of medical necessity and auto-approve requests. AI could also help health plans comply with the new regulations from CMS. Clinical oversight will still be needed.

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