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Anthem, Cigna ordered to reimburse hundreds of customers

By WDBJ7.com  
   March 17, 2025

Anthem Health Plans has been ordered to pay back 446 Virginians, who filed claims between 2021 and 2024, $216,964 because the insurer charged a copay to customers for a contraceptive deemed necessary by their doctor. Virginia requires insurance companies to cover preventive services without charging co-pays. Cigna Healthcare was ordered to reimburse 457 customers about $404,000; the company had told them it would lower the amounts it paid, based on the level of Medicare coverage patients had. Virginia prohibits that.

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