Springfield Clinic criticized the "record profits" earned by BCBS of Illinois' parent company during the COVID-19 pandemic in letters and emails this week to about 100,000 Blue Cross-covered patients who could lose access to their clinic doctors Nov. 17 and beyond.
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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