Skip to main content

Cleveland Clinic reverses 'pay now' co-pay policy after criticism

By Cleveland.com  
   May 29, 2025

Before, Cleveland Clinic patients were going to be turned away if they couldn't immediately pay their insurance co-pay. Now, in a reversal announced Wednesday, Clinic patients can once again see a doctor without paying first. The Clinic -- which came under criticism for the policy that patient advocates said would limit access to care for the poor -- now will allow those with commercial insurance or Medicare Advantage, who can't pay their co-pay at the time of their non-emergency outpatient visit, to set up a 0% interest payment plan.

Full story


Get the latest on healthcare leadership in your inbox.