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'Ghost networks' are harming patients, but attempts to eliminate them have fallen short

By NBC News  
   June 06, 2025

By prolonging the search for a provider, ghost networks can delay patients' ability to get diagnosed and treated, or cause them to forgo care altogether. But regulatory efforts to force insurance companies to update their directories or penalize them for inaccurate provider information have fallen short, prompting some patients to turn to the courts.

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