Aetna and Cigna generally listed as many—or more—physicians and hospitals as their marketing materials did, whereas UnitedHealthcare listed fewer. Negotiated-rate completeness was highest for physician specialties and lowest—often minimal—for inpatient files. UnitedHealthcare's physician groups were near complete, but inpatient data were sparse. Cigna showed high completeness for physician specialties and inpatient data, but limited hospital outpatient rates. Aetna demonstrated moderate to good physician completeness, midrange outpatient hospital data, and heterogeneous inpatient results. Overall, physician and hospital outpatient data were typically usable; inpatient data were insufficient.
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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