A spokesperson for Cigna says the insurer uses prior authorizations for popular drugs such as Mounjaro to help ensure that patients get the right medications and dosages. But in the case of Christopher Marks, she says, “we fell short and we greatly regret the stress and frustration this caused.”
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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