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AI vs. the human touch: what the new technology means for home care businesses

By Forbes  
   August 29, 2023

Some home care business owners are concerned that AI-driven devices may replace the need for their services, essentially putting them out of business. As a home care business owner of over 21 years myself, I have experienced firsthand both the positive and negative impact of AI on my business. However, I believe that AI should not be seen as a threat in the home care industry but rather as a valuable tool that can enhance service quality and efficiency, result in positive client outcomes and boost overall profitability while complementing the irreplaceable human touch.

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