It turns out that a digital platform assembled by a Northeastern research group on short notice amid the COVID-19 pandemic substantially helped lessen a Massachusetts crisis in healthcare staffing. The partnership helped the long-term care industry and its dire need to find and hire workers during the pandemic. Ozlem Ergun, COE Distinguished Professor of mechanical and industrial engineering at Northeastern, worked with her students in 2020 to design and run a centralized process that paired healthcare workers with open positions at long-term care facilities.