Bill Arneson, Director of Business Operational Transformation at Moffitt Cancer Center, argues that while consumer AI moves fast, the business reality relies on strict governance, vendor partnerships, and the irreplaceable value of human soft skills.
In this episode of HL Shorts, Arneson emphasizes that successful AI adoption won't happen overnight. It requires relying on major software partners like Epic and Waystar to build compliant frameworks and strong internal leadership to answer the difficult questions of governance.
Watch below, or see more HL Shorts on the HealthLeaders YouTube channel.
Luke Gale is the revenue cycle editor for HealthLeaders.