"People sometimes assume that just cause you've automated it, you kinda can look away."
In revenue cycle management, there's little room for error by staff or solutions they work with. Seth Katz of University Health KC spoke with us as part of HealthLeaders' AI and Finance MasterMind program about the importance of checking behind RCM solutions to ensure accuracy and efficiency.
The HealthLeaders Mastermind series is an exclusive series of calls and events with healthcare executives. This Finance and AI Mastermind series features ideas, solutions, and insights on the current capabilities and future potential of RCM solutions in revenue cycle operations.
To inquire about participating in an upcoming Mastermind series or attending a HealthLeaders Exchange event, email us at exchange@healthleadersmedia.com
Jasmyne Ray is the revenue cycle editor at HealthLeaders.
KEY TAKEAWAYS
While AI solutions have made completing simple, more redundant tasks easier, they shouldn't be left alone.