Throw out your pens and paper. Technology has transformed not only the way that health systems bill patients, but also the way they communicate with patients about their financial responsbilities.
On this episode of HealthLeaders HL Shorts, Moffitt Cancer Center Senior Director of Patient Financial Services Andy Talford discusses how technology is changing the patient financial experience and helping health systems to develop accurate pricing estimates.
Luke Gale is the revenue cycle editor for HealthLeaders.
KEY TAKEAWAYS
Technology helps to shift financial discussions with patients to the front-end of the revenue cycle, allowing patients to start their healthcare journeys with clear understandings of their costs.
Back-of-napkin math has been replaced by advanced technology platforms that pull information from various payer sources to produce out-of-pocket pricing estimates.