With the ability to shut down clinical and revenue cycle operations, delaying care services and payment processes, it's crucial that organizations make cybersecurity a priority and have a plan in place.
Since the Change Healthcare cyberattack in February, cyberttacks have increased in frequency and become more varied in their complexity. With the ability to shut down clinical and revenue cycle operations, delaying care services and payment processes, it's crucial that organizations make cybersecurity a priority and have a plan in place. HealthLeaders recently spoke with Lynn Ansley, vice president of revenue cycle management for Moffitt Cancer Center, about the organization's experience working through the Change Healthcare cyberattack. Take a look at what she had to say.
Jasmyne Ray is the revenue cycle editor at HealthLeaders.
KEY TAKEAWAYS
Redirecting staff to complete tasks manually is one way to ensure that some work can be done.
Maintain consistent communication with your organization's IT specialists and affected outside vendors throughout the downtime.
Share insights and solutions with colleagues at other organizations.