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How Rev Cycle Leaders Will Tackle AI, Collaboration, and Tech ROI

Analysis  |  By Luke Gale  
   October 07, 2025

At the 2025 HealthLeaders RevTech Exchange, revenue cycle executives will move beyond the hype to share practical strategies for using generative AI, improving collaboration with clinical and IT teams, and proving the ROI of new technology.

As revenue cycle leaders navigate an increasingly complex financial landscape, there is significant pressure to optimize operations while managing tight margins. Persistent challenges include rising denial rates, staffing shortages, price transparency regulations, and difficult payer relations.

To address these critical issues, senior revenue cycle executives will gather for the 2025 HealthLeaders RevTech Exchange from October 15-17 in Savannah, Georgia. This exclusive event is designed to move beyond high-level overviews and foster constructive peer-to-peer dialogue on the actionable strategies needed to build a more resilient and efficient revenue cycle.

This year's agenda is built around the most pressing topics facing today’s leaders. In discussions on cross-departmental collaboration, for example, executives will share practical strategies on how they are building stronger relationships with their Chief Medical and Chief Quality Officers to improve both the patient and staff experience.

Other conversations will tackle how to strategically plan for future technology by involving IT teams early and educating the C-suite on the true implications of technology investments beyond the "promised ROI."

The exchange will also dive into the practical application of AI, including generative Ai tools. Roundtables will address how leaders are using AI in their workflows, as well as the critical governance structures needed to effectively deploy and manage them. This includes establishing robust cybersecurity reviews and deciding when to build solutions internally versus buying from a vendor.

The RevTech Exchange is built on the principle that the attendees are the experts. The event’s intimate, roundtable-focused format ensures that every participant has a voice, allowing for candid conversations and the exchange of real-world solutions that can be implemented immediately.

For revenue cycle leaders tasked with navigating the intersection of technology, finance, and patient experience, the exchange offers a unique opportunity to build lasting relationships and gain the strategic insights needed to lead their organizations into the future.

Luke Gale is the revenue cycle editor for HealthLeaders.


KEY TAKEAWAYS

The event will include sessions on cross-departmental collaboration focused on building relationships with clinical leaders and educating the C-suite on the true impact of tech investments.

Discussions will cover the practical use of AI tools, as well as the critical governance structures and cybersecurity reviews needed to manage them.

The exchange's roundtable format prioritizes peer-to-peer dialogue, allowing leaders to share actionable, real-world solutions to their most pressing challenges.


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