A survey reveals that claim denial rates are at a three-year high, and while only 14% of providers are using AI to fight them, the majority of those early adopters are already seeing a reduction in denials.
Claim denial rates continue to rise, creating a significant drag on provider revenue, according to a survey from Experian Health finds. Inaccurate data and authorization issues are the primary causes of denials, and these problems are compounded by persistent staffing shortages and growing frustration with existing claims management technology. See the infographic below, or read more here.
Luke Gale is the revenue cycle editor for HealthLeaders.
KEY TAKEAWAYS
According to a survey from Experian Health, 41% of providers now see denial rates of 10% or more, up from just 30% in 2022.
Missing or inaccurate data remains the top cause of denials, cited by half of survey respondents, followed by authorizations and incorrect registration data.
Provider adoption of AI for claims remains low at just 14%, but 69% of these early adopters report that the technology has already reduced their denials