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Infographic: Rev Cycle Leaders' Top Challenges

Analysis  |  By Luke Gale  
   August 01, 2025

A recent survey revealed that rising volumes of claim denials are the top threat to provider revenue cycles, while staffing for claims writing appeals is expected to be a challenge. 

A rise in commercial claim denials is the number one threat to revenue cycles according to nearly half of respondents to a recent survey from HFMA and Knowtion Health. Responses suggest a challenging landscape ahead for revenue cycle leaders, who are facing a surge in payer requests for information and challenges in staffing for denials management roles. See some key figures from the survey in the infographic below, or read more here

Luke Gale is the revenue cycle editor for HealthLeaders.


KEY TAKEAWAYS

Commercial claim denials are the leading threat to revenue cycles, cited by nearly half of all leaders surveyed. This problem is compounded by payers increased requests for information.

Payer communication and difficulty staffing for denial appeals writing roles are top challenges to improving performance. 

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