Revenue Cycle NOW: Moving from AI Hype to Practical Application

As AI moves from hype to reality in the revenue cycle, an upcoming HealthLeaders webinar will provide practical strategies for leveraging the technology to prevent denials, manage workforce changes, and prove tangible ROI.

AI is a powerful tool with the potential to significantly impact revenue cycle operations. However, revenue cycle leaders are still actively determining best practices and learning how to efficiently deploy this rapidly evolving technology for maximum effect. The challenge for many is pinpointing where AI can deliver the most immediate and tangible results.

To cut through the noise and provide actionable insights, HealthLeaders is hosting Revenue Cycle NOW: Where AI is Making an Impact. The virtual event will take place from 10-11 a.m. ET Wednesday.

This session is designed for revenue cycle leaders seeking proven strategies to integrate AI effectively, moving beyond the sales pitches to address core operational challenges. Panelists are:

• Bill Arneson, Director of Business Operational Transformation at Moffitt Cancer Center;
• Keisha Downes, Vice President of Mid-Revenue Cycle at Beth Israel Lahey Health;
• Muhammad Siddiqui, Chief Digital & Information Officer at Reid Health; and
• Christine Fontaine, Growth Enablement Solution Strategist at Waystar.

They will share where they are currently seeing AI deliver results across the revenue cycle.

A key focus will be on denial prevention. They’ll be exploring how advances in AI are fundamentally changing the approach to this persistent challenge and highlighting specific technologies that are successfully decreasing denials.

The session will also address the critical human element of AI adoption. As AI handles more routine tasks, how does this shift the day-to-day responsibilities and required skillsets for revenue cycle teams? Leaders need strategies not only to implement new technology but also to prepare their workforce for a future where AI is as common as email.

Building compelling business cases is essential to achieving buy-in from leadership. The panel will tackle this head-on, discussing the ways revenue cycle leaders can capture the full ROI, moving beyond simple cost savings to capture the full value of AI investments.

Implementation, however, is rarely seamless. The discussion will also feature candid insights into the unexpected challenges leaders face when rolling out new AI or automation platforms, offering valuable lessons learned.

Finally, for organizations just beginning their AI journey, the session will provide guidance on the most crucial "first step" to take: Helping leaders prioritize their initial investments for maximum impact and lay a solid foundation for future AI integration.

Join this essential session to gain practical, proven strategies for leveraging AI to drive efficiency, improve financial performance, and empower your revenue cycle teams.