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Even before COVID-19, 250-bed hospitals lost $4.7–$11 million a year from mid–revenue cycle leakage. Now, pandemic-fueled volume losses and razor-thin margins mean that hospitals can no longer afford to lose even a single dollar of earned revenue.

Educated guesses and imprecise, stopgap efforts aren’t enough. Revenue cycles need precise strategies to identify exactly where leakage occurs and implement solid processes to stop leakage before it starts.

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The drive to transition from fee-for-service payment models to value-based payment models is moving ahead with steady progress. Federal officials remain committed to spurring the growth of value-based care across the country. In addition, the coronavirus pandemic has boosted interest in value-based payment models because service volumes plummeted in the early phase of the crisis, which was a setback for fee-for-service contracting.

In this HealthLeaders roundtable, executives from Yale-New Haven Health, ProMedica, AHN, IU Health, Dignity Health, and...

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Among the continuing challenges that the COVID-19 pandemic has created for hospitals and health systems is transitioning new graduate nurses from school to practice. Because of strict safety measures and social distancing required by education and healthcare facilities, the passage from student to practice nurse in 2020 wasn’t anything like preceding classes. New nurses whose faces were enclosed by Personal Protection Equipment (PPE) fretted that they couldn’t smile or reassure their...

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Looking back at the final quarter of 2020, hospitals and health systems were trying to finish off a historically difficult year on a strong note. Following the global spread of COVID-19, elective surgeries and procedures were canceled and provider organizations lost a major revenue generator.

So how can finance leaders find reliable and innovative ways to drive top-line growth and implement sustainable strategies for years to come?

In this HealthLeaders Roundtable, CFO’s, and finance leaders from RWJBarnabas Health, Landmark Health, McLaren Health...

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According to an analysis from McKinsey & Company and LeanIn.Org released in August, women only make up 30% of the healthcare C-suite, while accounting for 66% of entry-level healthcare roles. To break through the glass ceiling to the C-suite, women must support each other.

Leaders in the C-suite should sponsor and mentor those serving below them. Women looking to advance their careers should focus on building rapport and accept appropriate opportunities. And organizations should assist women in their workforce with disproportionate load through...

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COVID-19 has reshaped healthcare on several fronts—either promoting new care models or accelerating adoption of innovations. Prior to the pandemic, telehealth visits were relatively limited, and physicians were hesitant to adopt telemedicine in their practices. However, once the pandemic hit and both physicians and patients were concerned about the spread of the novel coronavirus in healthcare settings, telemedicine adoption accelerated to unprecedented levels. ...

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