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How hospitals are trying to improve the patient experience

By U.S. News & World Report  
   December 22, 2016

At Lenox Hill Hospital in New York City, the facility's maternity ward provides perks for new parents, such as champagne with chocolate-covered strawberries to celebrate the birth of the baby. And new parents get the option of having a "date night" with a candlelit dinner at the facility while staffers take care of the infant.

 

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