MercyOne Names New President for Medical Group

Rob Heen's role will help oversee the advancement of convenient care access.

MercyOne announced the appointment of Rob Heen as the new president of the MercyOne Medical Group last week.

In his new role, Heen will join MercyOne Medical Group CEO Dr. Ken Carr in advancing "personalized and radically convenient care access for Iowans," according to a press release. The two will lead efforts in enhancing patient experience and the growth of the health system's clinics and urgent care centers.

In a statement to HealthLeaders, Heen says what he's most excited about in his new role is "the opportunity to partner with the extremely talented physicians, advanced care providers, colleagues, and leaders across MercyOne to serve all of Iowa."

In his first year as president, Heen says he will "focus on expanding MercyOne healthcare delivery to increase ease of access to care and personalized care for Iowans, working to further engage MercyOne physicians and advanced care providers to fuel innovation and add value to those we serve, and bolster MercyOne Medical Group operating systems to be best in class in medical practice operations," he tells HealthLeaders.

Prior to his appointment, Heen served as COO for the Mercy Springfield Clinic. Prior to that, he served as COO of The Iowa Clinic for nine years.

The MercyOne Medical Group contains primary, specialty, and urgent care clinics across the health system, including more than 230 locations in Iowa and neighboring communities.

In July, a number of MercyOne locations were recognized as "Best Hospitals in Iowa for 2020-21" by U.S. News & World Report. MercyOne Des Moines ranked No. 1 "in the Des Moines metro area and second in Iowa." MercyOne Siouxland ranked number six in Iowa.

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