Finance4 Ways New York's Balance Billing Law Has Helped Consumers (And 3 Ways it Hasn't)
Consumer protection officials have downgraded the issue of surprise balance bills from one of the biggest consumer challenges to "barely...
FinanceCustomize Patient Financial Encounters for Revenue Cycle Success
Adopted from the marketing industry, customer segmentation allows health systems to further customize the patient financial experience and help them...
StrategyTrump Announces Initiative on Surprise Billing
The president sets out guidelines for legislation on the issue.
FinanceSurprise! Fixing Out-Of-Network Bills Means Someone Must Pay
Insurers and healthcare providers each oppose the other side's preferred solution to end surprise bills.
A Boat Crushed His Face, Then Plastic Surgeons Hit Him With $167,000 In Bills
An analysis of insurance claims from more than 350 commercial carriers found that plastic and maxillofacial surgeons billed out-of-network more...
Finance77% of Providers Say Collecting Any Payment Takes More Than a Month
Manual processes and big bills add up payment lags.
Finance4 Topics Revenue Cycle Leaders Are Discussing Now
At the HealthLeaders Revenue Cycle Exchange last month, revenue cycle leaders from top organizations around the country shared ideas and...
FinanceWhy Payment Options Should 'Resonate' With Patients
Use segmentation to tailor payment options to patient's needs and preferences.
FinanceHappy Patient, Happy Hospital: Increase Patient Engagement With Advocates
Patient and financial advocates are increasingly becoming part of patient care teams. Don't miss the opportunity to boost patient engagement...
Finance4 Ways to Stop Losing Patients Over Medical Bills
New research finds that mothers who receive a surprise out-of-network bill after having their first baby have 13% higher odds...
Finance4 Reasons the Reimbursement Environment Grows Thornier
Revenue cycle leaders are seeing increased impediments to getting paid.
FinanceHospitals Give Congress 8-Point Checklist for 'Surprise Bills' Legislation
The joint letter comes two months after major payer groups outlined a framework of their own, as the industry debates...