billing

Consumer protection officials have downgraded the issue of surprise balance bills from one of the biggest consumer challenges to "barely...

Adopted from the marketing industry, customer segmentation allows health systems to further customize the patient financial experience and help them...

The president sets out guidelines for legislation on the issue.

Insurers and healthcare providers each oppose the other side's preferred solution to end surprise bills.

An analysis of insurance claims from more than 350 commercial carriers found that plastic and maxillofacial surgeons billed out-of-network more...

Manual processes and big bills add up payment lags.

At the HealthLeaders Revenue Cycle Exchange last month, revenue cycle leaders from top organizations around the country shared ideas and...

Use segmentation to tailor payment options to patient's needs and preferences.

Patient and financial advocates are increasingly becoming part of patient care teams. Don't miss the opportunity to boost patient engagement...

New research finds that mothers who receive a surprise out-of-network bill after having their first baby have 13% higher odds...

Revenue cycle leaders are seeing increased impediments to getting paid.

The joint letter comes two months after major payer groups outlined a framework of their own, as the industry debates...