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publication date

Innovation
Study: Consumer-Facing AI Chatbots Aren’t Ready for Prime Time
Eric Wicklund | February 12, 2026
Research out of the UK?s Oxford University finds that consumers asking an LLM for a diagnosis and treatment recommendation aren?t...
Technology
CIOs Need to Get a Handle on Their Apps
Eric Wicklund | February 11, 2026
A new survey of CHIME members finds that application rationalization is a top priority among CIOs, yet many healthcare organizations...
CMO
RWJBarnabas Health Maintains Momentum of Emergency Department Efficiency Initiative
Christopher Cheney | February 09, 2026
The health system began the efficiency initiative at one hospital, then implemented the program at its other 11 hospitals.
Innovation
HL Shorts: Making the Most Out of Agentic AI
Eric Wicklund | February 05, 2026
Tampa General Hospital is seeing strong value from Aimee, an AI bot recently deployed in the hospital?s call center to...
Technology
Infographic: Are Your Clinicians/Executives Using Shadow AI?
Eric Wicklund | February 04, 2026
A Wolters Kluwer survey finds that some people are using AI tools that haven?t been approved by management, potentially exposing...
CMO
How to Promote Patient Safety in the Outpatient Setting
Christopher Cheney | February 04, 2026
Healthcare organizations often focus their patient safety efforts on the inpatient setting, but research shows a significant number of patients...
Technology
How Do Patients Feel About Their EHR? Hint: It's Not Good
Eric Wicklund | February 02, 2026
Impenetrable portals and long logins are causing patients to think of technology as a hindrance to healthcare access.
CMO
The Exec: How a CMO Can Succeed in Conflict Management
Christopher Cheney | February 02, 2026
In healthcare organizations, conflicts often arise over resources, workflow changes, and perceived inequities in the way things are working, this...
Technology
Epic Lawsuit Puts EHR Access in a Harsh Spotlight
Eric Wicklund | January 30, 2026
The EHR giant is charging Health Gorilla and others with scheming to sell PHI to lawyers and other shady entities.
Technology
Survey Highlights Disturbing Use of 'Shadow AI' for Hospital Execs
Eric Wicklund | January 28, 2026
More than 40% of healthcare execs and clinicians surveyed say they know of a colleague who has used unapproved AI....
Technology
Doctors Increasingly See AI Scribes in a Positive Light. But Hiccups Persist.
KFF Health News | January 27, 2026
Ambient AI scribes are being hailed by physicians as a game changer that helps free them to focus on their...
Technology
Infographic: ECRI's Top 10 Tech Hazards of 2026
Eric Wicklund | January 27, 2026
Dangerous AI bots and 'digital darkness' events top the annual list of healthcare technology gone wrong.
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